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Privacy Policy

Here at heavenly-holistics.co.uk we take personal privacy very seriously. Heavenly-holistics.co.uk does not collect your personal information unless you choose to provide that information to us. When you choose to provide us with your personal information, you are giving heavenly-holistics.co.uk your permission to use that information for the stated purposes listed in this privacy policy. If you choose not to provide us with that information, it might limit the features and services that you can use on this website.

Heavenly Holistics (heavenly-holistics.co.uk) collects your data in order to provide you with information, quotes and services, and to provide you with excellent customer service, this is the only purpose for using your data. We use your data in order to contact you in regard to quotations, services, client contracts, to collect fees or monies owed, feedback and send you updates. Or any other necessary reasons to contact you. Your data is not passed onto anyone else and your data is only stored while your quote, service or payment is being completed. Your data is stored on our system for 7 years after the services are completed as per HMRC regulations. Your data is access restricted in line with current GDPR guidelines. Your information is not shared with any third parties. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

The information we collect is given to us by you via our contact page or upon direct contact. This information could include your name, phone number, email address and any other details you choose to provide, for example, details shared in therapy sessions, social media handles, feedback, reviews or personal profiles.

You may have heard of the padlock icon that appears on some websites to reassure the internet buyer of online security in place –

this is in place to reassure you your information is not accessible to outside users. 

You will not be asked for your credit card details whilst browsing heavenly-holistics.co.uk and will only make a payment directly to Sian - Heavenly Holistics. This means heavenly-holistics.co.uk will never see your debit/credit card details as these are dealt with via your bank and not through our servers. We do not hold your bank details after an order payment.

If you contact us via Email, Whatsapp or Facebook, your data is managed in accordance with Google, email provider, Facebook and Whatsapp terms and conditions. This website is created in accordance with and hosted by Wix.com. Wix.com provides us with the online platform that allows us to share and sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

This website uses cookies. If you do not wish to accept cookies, change your browser settings – refer to your browser’s help files for details. Please refer to our cookie policy for more information.

We reserve the right to change or modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. 

If you would like us to delete your personal data sooner or change your details, please contact us via the contact page.

This privacy policy was last updated on 01/11/2020

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