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I appreciate that you’ve chosen me for your massage and bodywork needs. To provide the
best service possible to my clients I have implemented the following policies.

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My commitment to my clients:

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All Hypnotherapy clients will be seen by myself for an Initial Consultation whereby we will discuss your presenting problem and I will explain what Hypnotherapy is and what you are to expect from the experience. I will answer any questions that you may have openly and honestly. During the Initial Consultation I will then conduct a 10-15-minute relaxation hypnotherapy session. This will give you an insight of what to expect during your therapy sessions.

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Hypnotherapy are treatments that rely on the commitment and motivation from both me and you, to get the best results. Therefore, I will only work with clients who have actively chosen to receive the therapy and not been persuaded by others. It is with commitment and partnership working that you will see the best results.  

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Confidentiality:

 

Whatever you tell me in a session is strictly between you and me. In exceptional circumstances, where I am concerned for your well-being, or that of others, I may find it necessary to seek help elsewhere, which I would talk to you about first. I take details of your doctor when we first meet, but I would not talk to them without your permission.

 

Sessions:

 

Session times are listed on my services page. Hypnotherapy sessions last an hour (unless the session is for a specific issue such as stopping smoking or the virtual gastric band, whereby the sessions will be longer), arranged on a regular basis. The salon opening time are Monday -Friday 10am until 2pm and I also offer later appointments on a Monday from 4pm until 7pm. For best results the sessions are normally on a weekly basis, however, should this not suit you can see me weekly, fortnightly, monthly – whatever suits your time and budget (depending your presenting issue).

 

Fees and payment:

 

Fees and payment options are discussed at the time of booking/at your session, and are available to view on my service pages and price lists. Prices of my services are non-negotiable. Values are to be paid in GBP. If monies owed are not paid in exchanged for services, I reserve the right to take legal action.

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Cancellation Policy:

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I respectfully ask that you provide me with a 24-hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice I am often unable to fill that appointment time. This is an inconvenience to me and means my other clients miss the chance to receive services they need. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for each session after that. I understand that emergencies can arise, and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhoea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. I will do my best to give advanced notice if I am closing or need to cancel due to bad weather and I ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.

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Late Arrival Policy:

I request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions I may have. I understand that issues can arise that may cause you to be late for your appointment. However, I ask that you call to inform me if this ever occurs so I can do my best to accommodate you. Appointment times are reserved for each client, so oftentimes I cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your treatment so that your session ends at the scheduled time. Full-service fees will be charged even when sessions are shortened due to late arrival. In return I will do my best to be on time, and if I am unable to do so I will add time to your session to make up for my late arrival or adjust the service charge accordingly.

Standards of Behaviour:

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I undertake to treat you with respect and not to abuse the trust you put in me. I will use best practise all the time in our mutual interest. In return, you behave in the same manner as me and not be abusive towards myself or the property where the sessions occur.  You agree not to come to the sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor. If you do come to the sessions under the influence of alcohol or recreational drugs or demonstrate violence or abusive behaviour, I reserve the right to cancel the session and refuse any further sessions. Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of all services in the future. You will be charged the full-service fee regardless of the length of your session. Depending on the behaviour exhibited we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return.

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Clients under the age of 18 years of age:

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Clients under the age of 18 years old must be accompanied by an adult. The accompanying adult must give permission for the session(s) to proceed and must co-sign the client’s permission form. It is important that the adult remains either in the room or within the building during the initial consultation and treatment sessions.

 

Other information:

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I am a qualified hypnotherapist and I work within ethical frameworks for good practice in Hypnotherapy. I am fully insured and you are welcome to see copies of any of my certificates if you wish. I receive regular supervision which helps me with my work.

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